Lee Tsai
I bridge the gap between technical complexity and business strategy. As a Director of Software Engineering at Capital One and the founder of Pragmatic Increments LLC, my focus is on fostering collaborative partnerships that drive measurable technical excellence. Whether spearheading AI accelerators or scaling engineering organizations, I lead with a grounded, analytical approach shaped by my background at NYU Stern and the University of Pennsylvania.
Pragmatic Increments
A boutique consultancy bridging complex engineering challenges and measurable business outcomes through iterative, result-driven technical leadership.
Engineering Operations
Scaling cultures and systems that deliver at institutional grade.
AI Strategy & Acceleration
Spearheading initiatives that integrate frontier tech into existing workflows.
Cross-Functional Partnership
Aligning engineering roadmaps with executive business objectives.
FinTech Innovation
Navigating regulated financial systems with modern cloud architecture.
- Lead a platform organization of seven teams and 40 engineers with accountability across strategy, roadmap, and platform architecture.
- Scaled enterprise integrations from 30+ toward 150+, aligning architecture and business leadership on target-state design.
- Own labor strategy and org scale-up across a $10MM budget.
- Spearheading a 6-week AI accelerator with VP+ partners to embed frontier capabilities into enterprise workflows.
- Built a system-of-record platform on AWS and scaled adoption from greenfield to thousands of daily users.
- Partnered across architecture, product, and business teams to translate target-state direction into execution.
- Delivered multiple 0-to-1 platform programs, including a mainframe-to-AWS migration and lending workflow modernization.
- Modernized the development environment for 300+ engineers and drove organization-wide MVP rollout.
- Advised Fortune 500 retail and technology clients on end-to-end transaction execution.
University of Pennsylvania
Master’s Candidate, Computer and Information Technology (Jan 2025 – Present).
New York University, Stern School of Business
B.S. in Finance and International Business (Sep 2008 – Jun 2012).